Refund policy
Every RABIOT piece is printed especially for you once your order is placed. Because of this, we do not accept returns or exchanges for change of mind, incorrect size selection, or personal preference.
If something isn't right, we'll make it right.
Eligible for a Free Replacement
If you receive:
- A damaged product
- An incorrect item
- A manufacturing defect
- A printing defect
please contact us within 7 days of delivery at rabiot.co@gmail.com with:
- Your order number
- Clear photos of the product
- Photos of the packaging (if applicable)
Once verified, we'll arrange a replacement at no additional cost.
Returns
As every RABIOT product is made to order, we do not accept returns or exchanges for:
- Incorrect size selected
- Change of mind
- Personal preference
- Ordering by mistake
Please refer to the size guide carefully before placing your order.
Refunds
Refunds are not offered for made-to-order products.
In exceptional circumstances where a replacement cannot be provided, we may offer a refund at our discretion.
Order Cancellation
Orders may be cancelled only before they enter production.
Once printing has begun, orders cannot be cancelled or modified.
How to Request Support
Please email rabiot.co@gmail.com with:
- Your order number
- A brief description of the issue
- Clear photos of the product
- Photos of the package (if applicable)
We'll respond as quickly as possible and guide you through the next steps.